Flash Fail message

The "Fail" message in your browser settings does not indicate failure within the course. It refers to an issue with your browser's Flash player, which is required in order to run our courses.

1. Set an exception in your flash plugin. Review the attached document "To allow Flash on your LMS"


2. If Step 1 does not resolve the issue, you may have to reinstall flash.
If you are using computer
(a laptop or desktop, not a tablet or phone) you can activate your existing flash player by following the appropriate link below

Adobe Resources:

Chrome - https://helpx.adobe.com/flash-player/kb/enabling-flash-player-chrome.html (https://helpx.adobe.com/flash-player/kb/enabling-flash-player-chrome.html)

Safari - https://helpx.adobe.com/flash-player/kb/enabling-flash-player-safari.html (https://helpx.adobe.com/flash-player/kb/enabling-flash-player-safari.html)

Firefox - https://helpx.adobe.com/flash-player/kb/enabling-flash-player-firefox.html (https://helpx.adobe.com/flash-player/kb/enabling-flash-player-firefox.html)

Internet Explorer - https://helpx.adobe.com/flash-player/kb/install-flash-player-windows.html (https://helpx.adobe.com/flash-player/kb/install-flash-player-windows.html)

We recommend that you restart your browser before logging back in

If the player is still not working you may have to download a newer version of the player here: https://get.adobe.com/flashplayer/

Once installed, please restart your browser and then lock back on to clicksafety.com


If you are using a tablet or phone, please refer to the following article:




Have more questions? Submit a request


Please sign in to leave a comment.