This article summarizes recent ClickSafety product enhancements and bug fixes in the Admin Portal.
November 3, 2026
Feature Updates
- Restore deactivated users (CSL-26976)
A new Deactivated Users page under the Account tab provides administrators with a centralized view of deactivated users, including options to search, filter, and reactivate user accounts. - Master Admin visibility in Administrator Access Summary (CSL-27265)
The Administrator Access Summary now displays and clearly identifies both Master Admin 1 and Master Admin 2 accounts.
Bug Fixes
- Corrected Manager values for Secondary Administrators (CSL-26715)
Resolved an issue where the selected Manager value appeared twice when editing a Secondary Administrator’s access settings.
October 19, 2026
Feature Updates
- Reset user passwords from User Details (CSL-27075)
Administrators can now reset a user’s password directly from the User Details page, helping restore account access without contacting Support.
Bug Fixes
- Improved order-processing reliability (CSL-27264)
Resolved an issue that could prevent some order details from being recorded when an order contained duplicate tax entries or was reprocessed. - Complete user loading on the Users Dashboard (CSL-27263)
Resolved an issue where the Users Dashboard could stop loading additional users before reaching the end of the user list. - Account access restored for affected companies (CSL-27134)
Resolved an issue that could display an error and prevent administrators from viewing or managing account administrators from the Account tab.
October 6, 2026
Feature Updates
- Course Price displayed during assignment (CSL-27127)
The Assign Courses workflow now displays the price or unit value for each course in the course selection table, helping administrators review costs before assigning training. - Username added to the Users Export (CSL-26834)
The Users Export now includes a Username column, providing administrators with additional account information in the downloaded file.
Bug Fixes
- Reports - Behind Schedule status update (CSL-27276)
Resolved an issue where courses that had not been started and were past their Target Date displayed as Not Started instead of Behind Schedule in reports. - Reports - User name displayed incorrectly in export (CSL-27100)
Resolved an issue where exported reports displayed user names in a different order (Last Name, First Name) than the report results shown in the Admin Portal. - Improved Target Date selection (CSL-27252)
Resolved an issue that allowed administrators to manually enter a past Target Date when assigning or reassigning courses. - Purchase Order Number remains optional for invoice purchases (CSL-27125)
Resolved an issue that required a Purchase Order Number before administrators could purchase credits using the Invoice Me option.
September 16, 2026
Feature Updates
- Email completed course certificates (CSL-27008)
Administrators can now email a completed course certificate directly from the User Details page. The recipient address can be changed, and the administrator can optionally receive a copy. - Expanded User search options by Employee ID (CSL-27077)
Administrators can now search the Users Dashboard by Employee ID.
Bug Fixes
- Support for hyphens in email addresses (CSL-27076)
Fixed an issue that prevented administrators from adding users whose valid email addresses include hyphens.
August 27, 2026
Feature Updates
- User Detail - Updated Course History tables (CSL-27019)
The Active and Archived Course History tables in User Details have been enhanced with column sorting and the ability to search by course name. - Duplicate email detection during bulk User import (CSL-26750)
When an imported email address is already associated with an active account, administrators now receive a confirmation prompt before proceeding. - Clearer confirmation when removing courses from a group (CSL-26713)
The confirmation page now includes a description on how removing a course from a Course Group affects assigned users and courses in Not Started, In Progress, and Completed statuses.
Bug Fixes
- Deleted reassigned courses remain removed (CSL-26595)
Fixed an issue where a deleted, reassigned individual course could reappear in Assigned Courses after the User Details page was refreshed.
August 13, 2026
Feature Updates
- Updated email requirements for bulk User imports (CSL-26762)
The Import Multiple Users process has been updated to require an email address for each user, providing a consistent email requirement for user management.
July 30, 2026
Feature Updates
- Updated email requirements when editing users (CSL-26761)
Email addresses are now required when editing a user, providing a consistent email requirement across user management.
Bug Fixes
- Add User: Issue with numbers in email domains (CSL-26880)
Fixed an issue that incorrectly rejected valid email addresses containing a number in the domain, such as user@4example.com. - Reset Last Access Date after course reassignment (CSL-26831)
Reassigned courses now show a blank Last Access Date until the learner launches the new course attempt.
July 22, 2026
Feature Updates
- Updated email requirements when adding users (CSL-26760)
Email addresses are now required when Adding a user, providing a consistent email requirement across user management. - Clearer bulk User import validation (CSL-26828)
Bulk user imports now identify missing or modified template column headers with a specific validation message instead of a generic error. - Course assignment requires an explicit selection (CSL-26690)
The Course Assignment flow no longer preselects Assignment. Administrators must choose Assignment or Re-assignment before continuing.
Bug Fixes
- Support for valid characters and spaces in names (CSL-26817)
First and last names now support apostrophes, periods, hyphens, and spaces without incorrectly rejecting or removing valid characters. - Support for periods in names during bulk User import (CSL-26752)
Fixed an issue that caused bulk user imports to fail when a first or last name contained a period.
July 8, 2026
Feature Updates
- Duplicate email detection when adding users (CSL-26749)
When an email address is already associated with an active user in the organization, administrators now receive a confirmation prompt before proceeding.
Bug Fixes
- Username creation during registration (CSL-26819)
Fixed an issue that could leave newly registered users without a username and prevent access through the new dashboard.
June 23, 2026
Bug Fixes
- Course list displays when editing Course Groups (CSL-26700)
Fixed an issue that could display an empty course list when administrators added courses while editing a Course Group. - Prevent duplicate courses after Course Group reassignment (CSL-26299)
Fixed an issue that created duplicate course records when a completed course was reassigned through a custom Course Group.
June 4, 2026
Feature Updates
- Multiple category filters apply correctly (CSL-26156)
The Users Dashboard now returns the correct results when administrators select more than one category filter. - Assigned Date moved before Start Date (CSL-26054)
The Assigned Date column now appears before Start Date and Completion Date in User Dashboard and User Details tables to better reflect course progression.
Bug Fixes
- Clear a selected assignment date (CSL-26103)
Administrators can now clear the Choose a Date field in the course assignment flow and return it to an empty state. - Manager Category closes without false warnings (CSL-26082)
Fixed an issue where opening and closing the Manager Category without making changes could activate the category or display an unnecessary unsaved-changes warning.
May 14, 2026
Feature Updates
- Clearer Course Group deletion confirmation (CSL-26065)
The Course Group deletion confirmation page now provides clearer messaging about the outcome and impact of the selected deletion option.
Bug Fixes
- Corrected course start and access dates (CSL-26443)
Fixed an issue where a course could show a Last Accessed Date and progress while the Start Date remained blank and the status remained Not Started. - Course Group filters support commas (CSL-26442)
Fixed an issue where the User Dashboard Course Group filter returned no results when the Course Group name contained a comma.
May 5, 2026
Feature Updates
- Loading indicator for course assignments (CSL-26366)
A loading animation now appears while bulk course assignments or reassignments are processing, providing clear feedback during longer operations. - User count and confirmation for All Users assignments (CSL-26094)
The course assignment flow now displays the number of users included when All Users is selected and provides an additional confirmation step before assignment.
April 28, 2026
Feature Updates
- Updated quick filter chip design (CSL-25424)
Quick filter chips were redesigned to make active Status filters (Not Started, In Progress, etc.) easier to identify when selections are applied. - Selected user count in Bulk Deactivate (CSL-26091)
The Bulk Deactivate confirmation now displays the number of selected users and uses an updated modal layout for better visibility. - Improved phone validation when adding users (CSL-26062)
The Add User process now handles invalid phone numbers without creating incomplete user records that remain inaccessible from the dashboard.
April 16, 2026
Feature Updates
- Trim spaces from imported email addresses (CSL-26230)
Bulk User Import now automatically removes leading and trailing spaces from email addresses to prevent validation failures. - Improved phone validation during bulk import (CSL-26063)
Bulk user imports now handle invalid phone numbers without creating incomplete user records that could remain inaccessible from the dashboard.
Bug Fixes
- Course Group pages remain open after refresh (CSL-25755)
Refreshing the browser while viewing or creating a Course Group now reloads the current page instead of redirecting to the Dashboard.
Note: Product availability may vary based on account configuration and administrator permissions.